Refund can be claimed rescission of the contract
When the contract of sale by telecommunication customer has the right to cansel the contract without any reason within 14 days of receiption of goods, which in that period, the buyer must deliver to Seller the act which the currently applicable legislation combines the expression of the will towards withdrawal .
Buyers can this right of withdrawal realize that either delivers the goods personally to the shop of the seller along with the declaration of will of withdraw from the contract or at its own expense send the goods to the seller at his address through one of the carriers along with written expression of will of withdraw the contract . Upon withdrawal from the contract the consumer within 14 days within the meaning of § 53 par. 7 of the Civil Code, the buyer has the right to withdraw without any penalty, this does not affect the right of the seller to cover the cost of returning the goods.
Goods must be using the right of withdrawal returned undamaged, if possible in the original package with no signs of use including all accessories and instructions. Packets of seeds must be unopened vrátint. When all the above conditions for returning goods, are kept you money for the goods will be sent your account, and within 30 days of withdrawal. The Buyer is not entitled to reimbursement of expenses paid by the seller in connection with the delivery of goods by the carrier back.
Refund can be claimed if the following conditions are kept:
The right to a refund is valid until 14 days from receiption of goods.
The goods must not be damaged
The goods must be packed in the original package